RDC

                    Global Networking Survey

Section 1 Coordinates

Name of the network   Red de Computadores S.A. (RdC)
Contact person/point  Miguel A. P=E9rez
                      Jose Gorrini
Postal address        Av. Libertador Bernardo O'higgins 340 piso 3
Telephone Number      (562) 2224516 Extension 2484
Fax Number            (562) 6351132
e-mail address        mperez@lascar.puc.cl
                        jgorrini@mailnet.rdc.cl

Section 2 Network

1.  Scope of the network (check all that apply)

        Academic                [X]
        General Research        [X]
        Government              [X]
        NGO                     [X]
        Commercial              [X]
        Special Interest Group  []      Specify________
        Other                   []      Specify________

2.  Description

       Operating since         __1991___
       Registered users        __2500___
       Active users            __2500___ (connected at least once a
                                      month during the last 3 months)

3.  Approximately, what percent of your users would you estimate as being

       __25___ University and research faculty staff
       __45___ University students
       __5___ Government employees
       __15___ Commercial employees
       __5___ NGO employees
       __5___ Employees of International organizations, e.g.,
              (UNESCO, PNUD, OAS, IADB, and World Bank)
       _____ Other   ______________________

4.  Do you charge for services     Yes [X]  No []

       If Yes, specify charging methods (check all that apply)
               ____ Free to end users
               _X___ Fixed charges to end users
               _X___ Variable (usage-based) charge to end users
               ____ Free to end institutions (such as a university)
               _X___ Fixed charged to institutions
               _X___ Variable (usage-based) charge to institutions

5.  What is the approximate annual budget for your network
    connection and/or information center?    _____800K____________USA$

6.  Of that budget, approximately what percent is used for

       __10___ communication equipment
       __10___ computer equipment
       __45___ communication charges
       ___8__ technical staff
       ___8__ management staff
       ___8__ support staff
       ___4__ facilities
       _____ software
       ___6__ overhead
       _____ other ______________________

7.  Type(s) of connection(s) or gateway(s) out of your country

       __x___ IP
       _____ UUCP
       _____ Fidonet
       _____ Bitnet
       _____ Other _______________________

8.  Communication links(s) out of your country (for each link)

       Speed                   __256K__
       Leased or switched      __leased__
       Vendor                  ___CTC-MCI______
       Where do you connect?   ___SURANET_____

9.  Approximately, what percent of your users have

       ____ e-mail only
       ____ dial-in access to a command line account on a host
       __85__ dial-in SLIP/PPP connectivity
       __15__ full-time IP connectivity

10. Approximately, what percent of hosts on your network run

       __2__ an FTP server
       __5__ a WWW (http) server
       __10__ a Gopher server
       ____ a list server
       ___2_ a news server
       ____ a dial-up bulletin board
       __2__ a library catalogue

11. Of the hosts of your network, approximately what percent are

       __20__ Personal computers running DOS
       __30__ Personal computers running Microsoft Windows
       __5__ Personal computers running Unix
       __20__ Personal computers running Mac OS
       ___5_ Unix workstations
       ____ Other workstations
       ____ Unix minicomputers
       ____ Other minicomputers
       ____ Unix mainframes
       ____ Other mainframes
       ____ Other ________________

12. Approximately, what percent of the hosts in your network communicate v=
ia

       _100___ IP
       ____ UUCP
       ____ Fido
       ____ Bitnet
       ____ Other ________________

Section 3 Help-desk and user support

1.  Is there a help-desk or other central point for queries?  Yes [x]  No =
[]

       Postal address         Libertador Bernardo O=B4Higgins 340 piso 3
       Telephone number       (562)2224516 Anexo 2484
       e-mail address         jgorrini@mailnet.rdc.cl

2.  Is a general user guide available?  Yes [x]   No []

       Paper   [x]      Electronic []

3.  User group support activities
       Describe here activities to support user groups in using the networ=
k.

4.  Training activities and workshops
       Describe here activities to train and inform user support staff.

5.  Other activities
       Describe here any other activities on your network you consider
       relevant.  Comments (plans, etc.)

Section 4 Success stories

Could you give some examples of users or applications which best
illustrate the value of your network?

               Thanks for your cooperation!!!!